Privacy Policy

1. Introduction

At Nn Games, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or interact with our platform. By using our website, mobile application, or related services, you consent to the data practices described in this policy.

2. Information We Collect

When you use Nn Games, we may collect both personal and non-personal information. The types of data we collect include:

  • Personal details such as name, email address, mobile number, and date of birth
  • Account credentials such as username and encrypted password
  • Payment information for deposits and withdrawals
  • Device information including browser type, IP address, and operating system
  • Gameplay history, session duration, and interactions with the platform

We collect this data to offer personalized experiences, maintain security, and comply with legal requirements.

3. How We Use Your Data

The information collected by Nn Games is used for several purposes:

  • To create and maintain your account
  • To process financial transactions
  • To improve game recommendations and user experience
  • To communicate updates, promotions, and support-related messages
  • To comply with regulatory obligations such as KYC and AML policies

We never sell your data to third parties.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. These include:

  • Session cookies to manage your login and navigation
  • Analytics cookies to monitor performance and usage patterns
  • Preference cookies to remember user settings

You may choose to disable cookies via your browser, but doing so may affect platform functionality.

5. Data Security

Your data is stored on secure servers with end-to-end encryption. We implement the following security measures:

  • SSL certificates for secure communications
  • Two-factor authentication (2FA) support
  • Regular audits and penetration testing
  • Role-based access control for staff

While we strive to protect all user data, no system is 100% immune from threats. We encourage you to take precautions such as using strong passwords and logging out after sessions.

6. Third-Party Services

We may use third-party services for analytics, payment processing, and customer support. These services are contractually bound to maintain your data securely and are not permitted to use it for any other purposes.

You will be notified when redirected to any third-party platform outside Nn Games.

7. User Rights

As a user, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Disable cookies or tracking via browser settings

To exercise these rights, contact our Data Protection Officer at support@nngamesindia.com.

8. Data Retention

We retain your data for as long as your account remains active or as required to fulfill legal obligations. If you request to close your account, your personal data will be anonymized or deleted within 30 days, unless required by law.

9. Updates to This Policy

Nn Games reserves the right to modify this Privacy Policy at any time. When changes are made, we will update the “Last Updated” date at the bottom of this page. It is your responsibility to review the policy periodically.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please reach out to us:

Email: privacy@nngamesindia.com
Mailing Address: Nn Games Ltd., Virtual Gaming Tower, Online District, Internet City


Frequently Asked Questions (FAQ)

Is my payment data stored?

We do not store full card or UPI details. Payment data is handled by secure third-party providers only.

Can I request my data to be deleted?

Yes. Contact our support team with a verified request and we will process your data removal within 30 days.

Do you sell or share my personal data?

No. Your data is never sold or shared for marketing or commercial use.

How can I opt out of promotional emails?

Go to your account settings and disable promotional email notifications at any time.

Is my data shared with the government?

Only in compliance with legal requirements such as fraud investigations or regulatory inquiries.